Introduction

In the following, we inform you, among other things, about who is responsible for processing your data, what data we collect in connection with visiting our website and using our services, for what purposes we process this data, and to whom we may disclose this data. Furthermore, we inform you about the duration of the processing of your data, the legal basis for the processing (if such is necessary), and what rights you have in relation to the processing of your data by us. This Privacy Policy applies to all your data that is already in our possession or that will come into our possession in the future. Please note that we may adjust the Privacy Policy from time to time. The current version published on our website applies.

Personal data refers to all information relating to an identified or identifiable person (hereinafter “personal data”). This includes, in particular, information such as name, address, telephone number, email address, and potentially also IP addresses and device IDs. Under the umbrella term “data” in this Privacy Policy, in addition to personal data, non-personal and anonymized data are also included. Processing means any handling of data, regardless of the means and procedures applied, in particular the collection, storage, use, modification, disclosure, archiving, or deletion of data (hereinafter “processing”).

If you provide us with personal data of other persons, please ensure that these persons are aware of this Privacy Policy and only provide us with their personal data if you are authorized to do so under applicable data protection law.

Name and Address of the Data Controller

Responsible for the data processing in accordance with this Privacy Policy is: Taxi Olé Antonio Montero Martin Birkenstrasse 4, Luzern, 6003, Switzerland e_montero@icloud.com

Categories of Processed Data

When visiting our website, using our services, and contacting us, we collect certain data. In general, we collect this data directly from you. The personal data we process may include the following:

Data collected or disclosed when visiting our website or using our services. This includes, among other things, the IP and MAC address or device ID of the used device, cookies, pages accessed by you, and entered search terms, entries in dialog boxes, reviews, time and duration of visits, clicks, referrer/exit URLs, information on the time of use, browser and device type, operating system used, and internet service provider, transmitted data volume. Data exchanged or related to contact with us, e.g., communication via letter, telephone, email, contact form, etc. (in particular, name, contact details, gender, marital status, date of birth, job title, photo, employees, language, payment information). Data disclosed when subscribing to a newsletter or for file download (e.g., software) (in particular, email address and name). Data provided in the context of creating a customer account for online shopping and in connection with the orders placed (in particular, username, password, chosen payment method, and delivery address). Data regarding offers and concluded contracts (e.g., contract date, type, content, product, parties, term, value, adjustments, payment details, contact details, contact persons, billing and correspondence addresses, customer feedback, terminations, disputes, etc.). Data disclosed in the context of the comment function (in particular, email address, the username chosen by you unless you post anonymously, and your IP address). Data you provide when participating in competitions, surveys, and the like.

The above data does not necessarily constitute personal data in every case. In general, we cannot assign data collected when using our services without registration (e.g., for a newsletter or online shop) to a specifically identified person. However, in individual cases, this may be possible in combination with other data. We would like to point out that the information provided in connection with the use of the contact form or the comment function may include particularly sensitive data (such as health data) and that you voluntarily provided us with this data.

Purposes of Processing

We will process personal data, to the extent permitted by applicable law, in particular for the following purposes:

• Initiation, conclusion, performance, and handling of contracts;
• Offer, further development, and improvement of our offers, development of new services, operation, maintenance, optimization, and ensuring the security of our services and infrastructure;
• Management of the users of our services, identity checks, logins, and other authentications;
• Maintenance, administration, and development of our customer relationships, communication with customers and third parties, promotions, advertising, and marketing, offering customized services and relevant content;
• Quality control, creation of statistics;
• Compliance with legal and regulatory obligations and internal rules, law enforcement, civil, administrative, and criminal proceedings, complaints, prevention of abuse, investigations, and responses to inquiries from authorities.

Legal Basis

We use personal data for the above purposes based on the following legal bases, to the extent required by applicable data protection law:

• Contract performance;
• Compliance with legal obligations;
• Consent given to us or third parties;
• Legitimate interests of us and third parties, in particular:
• Offering and providing services;
• Advertising and marketing;
• Maintaining contact and connect with users;
• User administration, identity checks, logins;
• Compliance with legal and regulatory obligations, enforcement of rights, civil, administrative, and criminal proceedings, complaints, investigations, and response to inquiries from authorities.

Publication and Disclosure of Data

We may publish and disclose data as follows:

Data Processors:
We may engage third parties to provide certain services (e.g., in the IT field, operation of applications, administration, shipping, etc.) and to process and store data (so-called “data processors”). Data processors may have access to personal data and process it on our behalf. We obligate data processors to comply with data protection laws and to process data only as we would ourselves. Data processors who may receive personal data may be located in any country, especially Switzerland, Germany, Israel, and the USA.

Contractual Partners
We may disclose data to contractual partners (such as sales partners, service providers, financial companies, etc.). This is done, for example, to fulfill contractual obligations, offer specific services, for debt collection and marketing purposes, for analyzing usage, and operating our services, systems, and infrastructure, and for payment processing. Potential recipients may also include acquirers or parties interested in acquiring business areas, companies, or parts thereof. Contractual partners may have access to personal data and process it for their own purposes (e.g., for contractual fulfillment or compliance with their own legal obligations). They are themselves obliged to comply with applicable data protection laws. Contractual partners who may receive personal data may be located in any country, especially Switzerland, countries of the EU and EEA, and the USA.

Disclosure to Authorities
In certain situations, we may disclose data to authorities, public offices, and other third parties. We do this in cases where we are required to do so by authority or official request, or where we are obligated to do so in our assessment.

Retention Period

We store personal data for as long as necessary for the purpose for which we collected it. Certain personal data is also subject to legally binding retention obligations of ten years or more, which we take into account. We may also store personal data for at least the duration of applicable statutes of limitations, which in many cases are five or ten years. Personal data generated in connection with the use of our services (e.g., logs, logs, analyses, etc.) that are not subject to such retention or limitation periods are typically deleted earlier, once we no longer have an interest in processing. Data may also be retained in anonymized form for longer periods. Subject to an explicit contractual agreement, we are not obligated to retain data for a specific duration.

Data Security

We apply appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Your Rights (Data Subject Rights)

Every data subject has the right to information about personal data concerning them. They also have the right to request correction, deletion, and restriction of processing of personal data concerning them, as well as to object to such processing. The exercise of such rights generally requires that the data subject can clearly prove their identity. If the processing of personal data is based on consent, the data subject may revoke consent at any time. In certain cases, the data subject has the right to receive data generated during the use of online services in a structured, commonly used, and machine-readable format, enabling further use and transmission. Requests related to these rights should be addressed to the address above. We reserve the right to restrict the rights of the data subject within the framework of the applicable law and, for example, not to provide complete information or not to delete data. We also inform you that by deleting your personal data, services may be partially or completely unavailable or unusable.

Every data subject has the right to lodge a complaint with the competent data protection authority. In the case of a controller in Switzerland, this is the Federal Data Protection and Information Commissioner. In the case of a controller in the Principality of Liechtenstein, it is the Liechtenstein Data Protection Authority.

Cookies, Web Analysis, and Tracking Tools

We use various common technologies to collect, store, and analyze data when you visit our website and use our services. These include, in particular, cookies that can identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the browser used. When you revisit a service, it can recognize your browser or device using the cookie. Cookies can store user settings and other information. We use session cookies. These are necessary to perform the basic functions of the services and will be automatically deleted after using our services. In addition, we also use temporary and permanent cookies, which remain stored on your computer or mobile device for longer periods. The information collected through cookies enables us to improve our website and services according to customer wishes and to provide you with customized offers. You can block or delete the use of cookies in your browser settings. Please note that if you do not allow cookies, some functions of a service may not be fully available, and if you delete cookies, any opt-out cookies set by you will also be deleted. Such opt-out cookies would then need to be reactivated when you revisit the corresponding service. Otherwise, you will be recognized as a new user, and your data will be collected again.

In addition to cookies, we use web analysis and tracking tools to measure and evaluate the use of our website and services, to personalize the services, and to display tailored offers and advertising to you. For data processing by such tools, which are mostly provided by third parties, the terms of use and data protection provisions of these third parties apply.

By law, we can store cookies if they are absolutely necessary for the operation of this site. For all other cookie types, we need the permission of the user. This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages. Consent can be changed or revoked at any time on our website.

Your consent applies to the following domains: www.taxiole.ch

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

ame Provider Purpose Expiry Type 1.gif Cookiebot Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. Session Pixel Tracker CookieConsent [x2] Cookiebot Stores the user’s cookie consent state for the current domain 429 months HTTP Cookie dm_last_page_view static.cdn-website.com This cookie is used to identify the frequency of visits and how long the visitor is on the website. 1 year HTTP Cookie dm_last_visit static.cdn-website.com This cookie is used to identify the frequency of visits and how long the visitor is on the website. 1 year HTTP Cookie dm_this

Integration of third-party offers

We include services and content from third parties on our websites that may enable you to interact with third parties (e.g. YouTube video or online payment via a payment service provider). For this purpose, any data provided will be forwarded to these third parties for processing and execution of the corresponding service or will be processed directly by them.
Please note that the data processing of these third parties is subject to their terms of use and data protection regulations.